BACKGROUND

At Lex Direct, we understand that your privacy is important to you and that you care about how your personal data is used. We respect and value the privacy of everyone who visits this website, lexdirect.net ("our Site") and will only collect and use personal data in ways that are described here, and in a way that is consistent with our obligations and your rights under the law.

Please read this Privacy Policy carefully and ensure that you understand it.

Information About Us

Our Site is operated by Lex Direct Limited, a limited company registered in England under company number 7618023.

Registered address: Bank Gallery, High Street, Kenilworth, Warwickshire, CV8 1LY.
Data Protection Officer: Rebecca Powell.
Email address: web_enquiries@lexdirect.net.
Postal address: Bank Gallery, High Street, Kenilworth, Warwickshire, CV8 1LY.

What Does This Policy Cover?

This Privacy Policy applies only to your use of our Site. Our Site may contain links to other websites. Please note that we have no control over how your data is collected, stored, or used by other websites and we advise you to check the privacy policies of any such websites before providing any data to them.

What Is Personal Data?

Personal data is defined by the UK GDPR and the Data Protection Act 2018 (collectively, the "Data Protection Legislation") as "any information relating to an identifiable person who can be directly or indirectly identified in particular by reference to an identifier".

Personal data is, in simpler terms, any information about you that enables you to be identified. Personal data covers obvious information such as your name and contact details, but it also covers less obvious information such as identification numbers, electronic location data, and other online identifiers.

What Are My Rights?

Under the Data Protection Legislation, you have the following rights:

The right to be informed about our collection and use of your personal data. This Privacy Policy should tell you everything you need to know, but you can always contact us to find out more or to ask any questions using the details here.
The right to access the personal data we hold about you by contacting us using the information set out in Part 9.
The right to have your personal data rectified if any of your personal data held by us is inaccurate or incomplete. Please contact us using the details here to find out more.
The right to be forgotten, i.e. the right to ask us to delete or otherwise dispose of any of your personal data that we hold. Please contact us using the details here to find out more.
The right to restrict (i.e. prevent) the processing of your personal data.
The right to object to us using your personal data for a particular purpose or purposes.
The right to withdraw consent. This means that, if we are relying on your consent as the legal basis for using your personal data, you are free to withdraw that consent at any time.
The right to data portability. This means that, if you have provided personal data to us directly, we are using it with your consent or for the performance of a contract, and that data is processed using automated means, you can ask us for a copy of that personal data to re-use with another service or business in many cases.
Rights relating to automated decision-making and profiling. We do not use your personal data in this way.

For more information about our use of your personal data or exercising your rights as outlined above, please contact us using the details provided here. It is important that your personal data is kept accurate and up-to-date. If any of the personal data we hold about you changes, please keep us informed as long as we have that data. Further information about your rights can also be obtained from the Information Commissioner's Office or your local Citizens Advice Bureau. If you have any cause for complaint about our use of your personal data, you have the right to lodge a complaint with the Information Commissioner's Office. We would welcome the opportunity to resolve your concerns ourselves, however, so please contact us first, using the details here.

How Do You Use My Personal Data?

Our core purposes for processing personal data are to promote and operate the business of being a law services company, to maintain our client and business records, and to comply with the law and regulations. We will only use your personal data when the law allows us to. We will use your personal data in the following circumstances:

Where it is necessary for us in order to perform a contract which we are about to enter into, or have entered into, with you (for example, a contract between you and us for us to provide legal services to you).
Where it is necessary for our legitimate interests (or those of a third party) and your interests and fundamental rights do not override those interests (for example, to monitor our IT systems and protect them). Where we need to comply with a legal or regulatory obligation (for example, complying with anti-money laundering regulations).
Where we have your consent to do so (for example, if you are not a client and you ask us to sign you up for news and updates by email).

Lawful basis for processing personal data about users of our Site

This table sets out in more detail the lawful basis we rely on to process personal data, depending on the category of personal data and the reason we are processing it. Note that we may process your personal data for more than one lawful basis depending on the specific purpose for which we are using your data. If you are or become a client of Lex Direct, additional information about the processing of your personal data will apply and this will be set out in the contract between you and us.

Purpose/activity	Type of data	Lawful basis for processing including basis of legitimate interest
To provide the Site to you	(a) Technical Data	Legitimate interests (to promote our business and services via the web)
To manage our relationship with you which will include: (a) Notifying you about changes to our terms or Privacy Policy (b) Asking for feedback	(a) Identity Data (b) Contact Data (c) Enquiry Data (d) Correspondence Data (e) Marketing and Communications Data	(a) Performance of a contract with you (b) Necessary to comply with a legal obligation (c) Necessary for our legitimate interests (to keep our records updated and to ensure we provide our services on our most recently updated terms)
To register you as a new client and respond to your enquiry	(a) Identity Data (b) Contact Data (c) Enquiry Data (d) Correspondence Data	(a) Performance of a contract with you (b) Legitimate interests, including pursuing an opportunity to win you as a new client before ground (a) above applies
To administer and protect our business and our Site (including troubleshooting, data analysis, testing, system maintenance, support, reporting and hosting of data)	(a) Identity Data (b) Contact Data (c) Enquiry Data (d) Correspondence Data (e) Technical Data (f) Marketing and Communications Data	(a) Necessary for our legitimate interests (for running our business, provision of administration and IT services, network security, to prevent fraud and in the context of a business reorganisation) (b) Necessary to comply with a legal obligation
To deliver relevant website content to you	(a) Identity Data (b) Contact Data (c) Enquiry Data (d) Correspondence Data (e) Technical Data (f) Tracking Data	Necessary for our legitimate interests (to study how customers use our products/services, to develop them, to grow our business and to inform our marketing strategy)
To use data analytics to improve our Site and the client experience	(a) Identity Data (b) Technical Data (c) Tracking Data	Necessary for our legitimate interests (to define types of customers for our products and services, to keep our website updated and relevant, to develop our business and to inform and deliver our marketing strategy)
To target potential new clients and lawyers via social media and the web	(a) Identity Data (b) Technical Data (c) Tracking Data	Necessary for our legitimate interests (to engage with the new clients and potential new lawyers via social media and the web (for example, via LinkedIn))

Supervisory authority

In the United Kingdom we are supervised by the Information Commissioner's Office (ICO). You can find out more about the ICO through its website: www.ico.org.uk. We would be happy to answer your questions and address your concerns regarding our use of your data. Please email us at web_enquiries@lexdirect.net. Alternatively, you can make a complaint to the ICO at any time, but we prefer you to contact us first. We should be able to resolve the matter quickly and to your satisfaction.

Third-party links and Cookies

Our Site may include links to third-party websites, plug-ins and applications. Clicking on those links or enabling those connections may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy statements. You can set your browser to refuse all or some browser cookies, or to alert you when websites set or access cookies. If you disable or refuse cookies, please note that some parts of our Site may become inaccessible or not function properly.

How Do I Contact You?

To contact us about anything to do with your personal data and data protection, including to make a subject access request, please use the following details (for the attention of Rebecca Powell):

Email address: web_enquiries@lexdirect.net.
Postal Address: Bank Gallery, High Street, Kenilworth, Warwickshire, CV8 1LY.

Changes to this Privacy Policy

We may change this Privacy Policy from time to time. This may be necessary, for example, if the law changes, or if we change our business in a way that affects personal data protection. Any changes will be immediately posted on our Site and you will be deemed to have accepted the terms of the Privacy Policy on your first use of our Site following the alterations. We recommend that you check this page regularly to keep up-to-date.

This Privacy Policy was last updated on 30th August 2023.